At Mentoring, we value your trust and are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you use our platform.
Information We Collect
- Personal Information: Name, email, phone number, profile photo, and payment details when you register, book a session or purchase a plan.
- Mentorship Information : Session history, preferred mentors, feedback, goals, and learning preferences.
- Technical Information : IP address, browser type, device details, and cookies used to improve your experience and platform performance.
- Mentor Data : Professional details, area of expertise, availability, ratings, pricing, and payout information if you register as a mentor.
How We Use Your Information
We use your data to :
- Create and manage your user or mentor account
- Facilitate bookings, payments, and communication between mentors and mentees
- Send confirmations, updates, or relevant mentorship recommendations
- Provide personalized mentorship experiences and improve our platform
- Conduct analytics to enhance service quality and usability
- Ensure data security, prevent fraud, and comply with legal requirements
Sharing Your Information
We do not sell your personal information. However, your data may be shared with :
- Mentors/Mentees : To connect both parties for scheduled sessions
- Mentorship Information : Session history, preferred mentors, feedback, goals, and learning preferences.
- Service Providers : Payment gateways, communication tools, analytics, and support services
- Legal Authorities : When required to comply with laws or enforce platform policies
Cookies & Tracking
Our website uses cookies and similar technologies to :
- Remember your login preferences and settings
- Analyze engagement, user behavior, and traffic patterns
- Improve platform functionality and overall experience
Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, or disclosure. However, no online system is 100% secure.
Changes to This Policy
We may update this Privacy Policy from time to time. Any revisions will be posted on this page with an updated date. Continued use of our platform indicates acceptance of the revised policy.
Contact Us
- If you have any questions, feedback, or concerns regarding this Privacy Policy, please contact us at: [email protected]