Introduction
Welcome to Mentoring! Please read these Terms and Conditions carefully before using our website and services. By accessing or using our platform, you agree to comply with and be bound by these Terms.
Use of the Platform
- You must be at least 18 years old to use this platform.
- You agree to use the website only for lawful, educational, and professional development purposes.
- Account registration is required to access mentorship sessions, programs, or community features.
- You are responsible for maintaining the confidentiality of your login credentials and all activities under your account.
Mentorship Sessions & Bookings
- Mentees may book mentorship sessions based on mentor availability.
- Session reschedules or cancellations must be made within the time limit stated in the mentor’s policy.
- No shows or late cancellations may lead to partial or full session charges.
- The platform reserves the right to modify or cancel sessions due to unforeseen circumstances.
Mentor Responsibilities
- Mentors must maintain accurate information about their expertise, availability, and fees.
- Mentors are expected to provide professional, respectful, and ethical guidance.
- Misrepresentation or violation of mentoring ethics may result in suspension or removal from the platform.
- Mentors are responsible for maintaining communication and delivering sessions as scheduled.
Mentor Responsibilities
- Mentors must maintain accurate information about their expertise, availability, and fees.
- Mentors are expected to provide professional, respectful, and ethical guidance.
- Misrepresentation or violation of mentoring ethics may result in suspension or removal from the platform.
- Mentors are responsible for maintaining communication and delivering sessions as scheduled.
Payments & Fees
- All payments are securely processed through our trusted payment gateway.
- The platform may apply a service fee or commission before transferring earnings to mentors.
- Prices listed for mentoring sessions or programs are inclusive of applicable taxes unless stated otherwise.
- Mentors and mentees are responsible for ensuring accurate payment information.
Refund Policy
- Refund eligibility is determined by the mentor’s or program’s individual refund policy.
- Refunds may be issued only for valid cancellations made within the eligible window.
- If approved, refunds will be processed within 7–10 business days.
- The platform reserves the right to deny refunds in case of policy violations or misuse.
Changes to Terms
- We may update these Terms at any time.
- Continued use of the platform after updates implies your acceptance of the revised Terms and Conditions.
- It is your responsibility to review these Terms periodically for changes.
Contact Us
- If you have any questions or concerns regarding these Terms and Conditions, please contact us at: [email protected]